Website Whitman Associates, Inc.
National nonprofit seeks a permanent Information Technology Manager to oversee IT-related projects, address IT support requests, and manage IT infrastructure.
Responsibilities:
- Ensure hardware and software systems operate properly, maintaining system and security stability.
- Execute deployment schedules.
- Enforce interface standards and develop policies and procedures related to IT security.
- Handle IT requests from staff, troubleshoot issues and escalate complex IT issues to external vendors.
- Provide project management support by establishing timelines, building budgets, and coordinating deliverables.
- Negotiate contracts and maintain relationships with vendors.
- Manage VoIP services by setting up conference phones, extensions, and direct lines.
- Other duties and tasks as assigned.
Qualifications:
- Ability to prioritize work and meet deadlines effectively.
- Professional and positive demeanor.
- Highly organized and attentive to detail.
- Excellent communication skills.
- Strong foresight and problem-solving abilities.
- Solid collaboration skills with the ability to work independently as necessary.
- Flexible and willing to adapt to changing environments.
- Proven experience managing IT infrastructure.
Technical Skills:
- Expertise in Microsoft 365 and Microsoft Azure.
- Minimum 5 years of experience using networking technologies and managing virtual and/or container environments.
- Experience using ITSM tools and Zoom VoIP systems.
- Certifications in AWS Solutions Architect or SysOPS Administrator, CISM or CISSP, Network+ or CCNA, and ITIL 4 Foundation preferred, but not required.
Requirements:
- Bachelor’s degree in information technology; Master’s degree preferred.
- Ability to lift up to 50 lbs.
Salary: $105,000 – $125,000 per year.
To apply for this job email your details to resumes@whitmanjobs.com
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