Membership Engagement Advisor [3346]

Nonprofit association seeks Membership Associate to independently manage a portfolio of members. Duties include onboarding new members, responding to inquiries, facilitating connections between members and staff, and generally enhancing membership experience.

Qualifications:

• Exceptional customer service skills and phone manner.
• Ability to problem solve and efficiently prioritize tasks in a fast-paced environment.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Experience with Salesforce or other CRM system preferred.
• Experience with public speaking a plus.

Responsibilities:

• Perform outreach to prospective members.
• Keep up to date on news and events related to member interests.
• Provide custom research as requested by members.
• Establish relationships with C-Suite executives.
• Perform other duties as assigned.

Requirements:

• Bachelor’s degree.
• Minimum 3 years of relevant customer service or client management experience.

Salary:

• $60,000 per year + bonus.