Membership Services Coordinator [3137]

DC based labor union seeks Membership Services Coordinator to support existing members and provide administrative support to multiple departments as needed.

Responsibilities:

• Handle member inquiries and provide information on a variety of topics including member benefits.
• Prepare memos, letters, reports, and other documents using MS Office.
• Ensure all data pertaining to members is up to date and accurate.
• Organize and disseminate mail and process returned mail.
• Provide event planning support by confirming local membership numbers, assisting in the production of name tags, and other tasks as needed.
• Attend both internal and external staff training sessions.
• Provide administrative support to a variety of departments as needed.
• Take inventory and stock organization merchandise, giveaway items, and office supplies.
• Act as a receptionist as needed through receiving and routing phone calls and greeting and assisting visitors.
• Perform other duties as assigned.

Qualifications:

• Detail oriented and highly organized
• Excellent verbal, written, and interpersonal communication skills
• Ability to handle and resolve needs of members
• Proficient in Microsoft Office Suite and database programs

Requirements:

• 1-2 years of clerical/administrative experience

Salary: $50,000 – $53,000